The Support Section provides support for the last three major macOS releases (older macOS versions are not supported).

Future updates will be supported following new version testing and review.

Support is provided for properly licensed operating systems only.

Should the operating system have to be completely reinstalled due to user error, the Mac Team will do so as a low priority. In addition to the base operating system, we will install the standard supported software environment (see the starter kit page for further details).

Be sure to keep original copies of any software you have purchased on hand, and back up your computer on a regular basis (see backup options).

 

Pay attention: Macs without a supported operating system will not be able to connect to the institute's systems in the near future.

 

Installation Instructions 

Sonoma install

Follow these instructions to install the latest macOS Sonoma version on your Mac

 

Sequoia install

Follow these instructions to install the latest macOS Sequoia version on your Mac

 

For more information on the macOS operating system, see the Apple Web site.